Refund policy
Workshops
Every paid workshop carries the same guarantee: attend the full session, and if you don’t leave with at least three things you can use next week, email us within 24 hours of the session and we’ll refund your registration fee in full. No questions, no forms.
If you can’t attend after paying, your seat transfers to the next batch, once, free — just message us on WhatsApp before the session. If you miss the session entirely, the seat transfer covers you; refunds apply only to attended sessions, as above.
The audit
If you feel the audit didn’t deliver what was promised on the audit page, write to us within 7 days of delivery and we will work with you to fix it — or refund in full.
How refunds are processed
Refunds go back to the original payment method through Razorpay. Once approved, they typically reach your account within 5–7 working days, depending on your bank.
Contact
To request a refund: hello@patientflow.agency, or message us on WhatsApp.